Our good friend Alexis would like to share the magic that is complimentary hemming.
Right off the bat, I have a confession to make. At 5’10”, I rarely need to get my pants hemmed. I actually suffer from a different problem called “my-pants-are-usually-too-freaking-short”, meaning I spend most of the year in a mini-skirt (*please note this is a lie). However, I do have some pals less Amazonian than myself and I have heard how difficult it can be for more petite ladies to get the right pant length.
We make both regular length and tall length in some of our core pant styles (and yes, tall length is ACTUALLY long. As in 35” inseams). We also offer complimentary hemming on our pants.
That’s right, let me say it again (it just feels so good): we offer complimentary hemming on our pants.
so, what do you need to know about complimentary hemming?
1. where do I go to get my pants hemmed?
Remember that episode of Friends where Chandler goes to Joey’s tailor and weirdness ensues? This is a lot more straightforward (and less creepy) than that. Go into any of our stores and ask an educator to pin up the hem to your liking. Try and bring the shoes you plan on wearing with your pants so that you can get a perfect fit. Once you drop off your pants, they should be ready for pickup within approximately five business days.
2. how can I get the perfect fit?
The educators in the store are fit experts so don't be afraid to ask for their input. While we do complimentary hemming, we do not offer complimentary alterations…so make sure things are looking good in the waist, hips and thighs. Please also note that certain items with detailing at the hem (like drawcords) can be hemmed but the drawcord detail will not be “re-done” – it will be finished with a standard hem. There is the odd item, like something with a zippered ankle, that cannot be hemmed. For more info on which garments are specifically available for hemming, please contact our Guest Education Centre.
3. I bought my pants online and they are too long. what can I do?
If you bought your pants online, no worries – just head to any of our stores to get them hemmed. Looking for the closest store to your home? Check out our store finder to see what’s in your hood.
4. are my tops invited to the party?
You know it! If you have a top that is too long in the body or sleeves, go to your closest store and chat with an educator to see if your garment fits the bill for complimentary hemming.
5. what else do I need to know?
Are your pants a couple years old but you’ve suddenly shrunk three inches? No problem – we can hem pants at any time and a receipt isn’t necessary. The only thing we do ask is that you bring your pants freshly washed.
So that's that...the need-to-know info on our hemming. See you bending (and not tripping) on the mat.