what’s up at the GEC

Our phones

"Thank you for calling lululemon! It's Elissa speaking."

Curious about what goes on behind the scenes at the Guest Education Centre? I'm going to tell you - a lot. More than you'd expect. Today there was even a piñata. Intriguing? Read on...

yes, a pinata

Over the course of any given day, we wear a lot of hats. I am a product expert, a solution seeker, a community guru, and an order specialist. I can tell you what the name of that favourite shirt is. (You know the one from Fall 2006? Yeah. I loved it too.) I'll listen to your concerns and ideas, and make sure they get heard by the team at our Store Support Centre. You want to apply for our Strategic Sales program? Sure! Check out our website. Team Sales? No problem! Right this way. There are days when I feel like Tamara Taggart’s stand-in, sharing Vancouver’s weather with our friends around the world. (And in case you're wondering, it is 21 degrees Celsius and partly cloudy.) If you're planning a trip to Vancouver, I’ll tell you my favourite place to put in 10K and who teaches a mean hot yoga class. I can help you find exactly what you need to help you sweat once a day and like it.

the amazing team

It's a happy place to work. The room dazzles the eyes with bright colours, much like your favourite local store, and our goals bring the walls to life. The aforementioned piñata was a fundamental part of today's fiesta, as we said goodbye to one of our favorite educators, Gab. We have pancake parties and potlucks to celebrate each others successes and achievements - we even helped our Ta Ta Tamer, Melissa Content, on her fundraising journey for The Weekend to End Breast Cancer.

The best part of working at the Guest Education Centre is going above and beyond for you, our guests. We delight in being people, not automated recordings, and we love to interact with you. Have you met us yet? Give us a call at 1.877.263.9300. We'd love to chat.

elissa joy

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Great post Elissa! = )

Comment by Ray — August 18, 2009 @ 10:15 am

Elissa! What a fun post getting a sneak peek into the GEC! At my store we have Mexican fiesta potlucks and will definitely be adding a pinata to the mix!

Comment by shawna — August 18, 2009 @ 10:29 am

Awesome Elissa…an inside peek into the fabulous Guest Education Center

Comment by Christina — August 18, 2009 @ 1:49 pm

hi Elissa,
its so nice to read your blog & view all the pictures. I wish I could call everytime i have a burning question. However, being in Singapore, it will cost a little too much to just pick up the phone n call….a toll free number would be good?…

Comment by Poh — August 18, 2009 @ 6:12 pm

ewatts, this is AWESOME!!

Comment by elim — August 18, 2009 @ 10:34 pm

GREAT NEWS! We DO have a toll-free number! It’s 1-877-263-9300! We are open from 6:00am to 7:00pm PST…if you’re 15 hours ahead in Singapore, that means you can call us from 9pm until 10am your time. We look forward to hearing from you! – elissa joy

Comment by Elissa Joy — August 18, 2009 @ 11:13 pm

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