who you gonna call? tech support!

Fresh Face Friday

This Friday meet our newest tech support specialist. Craig plays an essential role in supporting our stores by ensuring all of their technologies, computers, blackberries, printers, etc. are working properly. Find out more about his role and how he is elevating lululemon!

workout clothing tech support agent
Craig with his dog, Keela.

how does your role elevate lululemon?

Being in a tech support role, we have the opportunity to speak with many many store educators and Store Support Centre employees on a daily basis. By making sure issues are solved and/or escalated in a timely manner, it elevates the ability of our team members to do their jobs more efficiently. The fantastic relationship between the business and IT support at lululemon helps to elevate the company as a whole.

why lululemon?

We are a local, grassroots company that cares about the communities in which their stores are located. Most recently I came from a Western Canadian grocery company that had its start in New Westminster, and have always enjoyed the sense of pride and accomplishment that comes with working local. lululemon really gets it when it comes to staying true to core values and goals. We are also a growing company with opportunity abound, and for those motivated individuals (it’s not hard to get, and stay motivated in such a great company) the world is your oyster.

hockey team

Craig and his staff hockey team with his previous employer.

coolest thing about being a tech support specialist?

Probably has to be the daily interaction with so many different people, and the fact that everyone accepts and realizes the importance of having an educated and motivated IT department. Also, can’t forget the toys. Being in this role you get to experience a lot of the cutting edge technology out there, as well as test and implement new technologies to help the support process, and ultimately the business become more efficient.

what is your favorite way to sweat?

I play hockey year round, as well as soccer whenever I get the opportunity. The combination of physical exertion mixed with mental competition is a great way to relieve stress and stay in shape. I’ve played hockey since I was a kid, so I guess I’ll embarrass myself a little bit and include an old hockey picture of me as a wee laddie.

young male hockey player

what are you most passionate about?

Definitely friends and family – without them, what is life? Right? Totally cheesy, but it’s the truth.

surfing with craig from lululemon

Craig surfing with his passion...

Like the sound of Craig’s life? –inspired, passionate, athlete who loves is career!
If you’re a technology guru who loves helping and interacting with others check out your future possibilities with lululemon on the lululemon careers page.

View some of Craig's favourite lululemon gear:

read more related posts:


Craig is THE BEST tech support specialist I have worked with in my two years. He pretty much helped me rewire our store :) kinda…

Comment by Lauren Clapperton — July 2, 2010 @ 5:47 pm

I love seeing fresh faces on the company blog! It’s a sneak peek into the culture and a wonderful way to celebrate someone new. Welcome to the team, Craig!

Comment by Shawna — July 4, 2010 @ 12:17 pm

Craig – You are Amazing!
Thanks for helping me set up our new printer at Halsted!!
You are kind & soooo patient…I appreciate all of your time and energy!!
btw – nice pee wee hockey pic!!
Inventory Guru – Halsted

Comment by Colleen Duncan — July 22, 2010 @ 12:01 pm

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